DELIVERY TIME SHIPMENTS

MediBeauty delivers all over the world.
You can select a different country of destination by selecting the language "English" in the top bar of the site

Shipping services

MediBeauty offers the possibility of choice between withdrawal in office and delivery using its own courier.

You can check the minimum shipping fees in the bag, while the rest of the services can be displayed during during the purchase confirmation phase. All shipping services have a tracking code that is sent via email, when the shipment took place, with which you can follow the status.

In Italy the delivery is made within 24/48 hours in most cases (the times may vary for Sicily, Sardinia and the smaller islands).

For the rest of countries, the shipping times may vary depending on the destination

Once an order is in the state of preparation it is not possible to change it (neither to change address). Therefore please the customer to indicate a delivery address where someone is always present (even at work, neighbor etc ..), and a phone number where there is always availability.

In case of missed delivery, the courier may contact you or leave a delivery note with the instructions to follow.

Once you receive your package, please check that the number of packages delivered by the courier correspond to those indicated by the same courier, and that the packaging is intact. If you notice the packaging is damaged or with different scotch tapes from our (courier tape or transparent) please accept the package "WITH RESERVE".

If the products received are damaged, please contact us within 48 hours of receiving the order with its references and possibly with explanatory images.

For any problem encountered with the shipment please contact us through the appropriate "Contact us" section .

Free shipping

Some site products have free shipping that can vary from country to country. The system calculates the costs automatically, please check in the bag if the shipping will be free. Also with the addition of other products may have to pay a supplement, this is due to a change in weight / volume which goes to influence the shipment.

Problems

In case of lack in stock of some products ordered and resultant available (due to several reasons, such as contemporary purchases or inventory errors), you will be contacted soon by our operator to agree on how to proceed.

Standard international shipping

During the phase of the courier selection we will show the shipping time estimated for the selected service.

Standard national shipping

It is offered a fast national shipping service with shipping within 48 hours and delivery from 3 to 5 days.

National and international shipping with EXPRESS delivery (1 working day)

For urgent deliveries we offer an international shipping service within 1 working day: from when the goods are delivered to the courier, will be delivered within the next 24 hours. In order to deliver the package to the courier on the same day (except inventory problems) is required to receive the order with payment made within 12.00 (GMT +1) in Italy, sometimes it is possible with orders received subsequently too. Upon order confirmation in the courier's selection page, the system will display automatically the shipping services available for that country with the related costs.

Custom duties

In the EU there are not customs duties and shipped products include VAT (unless you send with invoices exempt for VAT number holders). For non-EU countries (and other locations such as the Canary Islands) the goods are sent free of VAT and may be subject to customs duties / import taxes / VAT of the destination country. It is not possible to make an estimate of the duties, which will be borne by the customer. For more information, consult the customs of their country

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